Among the tools available today to manage the customer base - and the treasure trove of knowledge stored there - there are CRM applications.
How can the potential contained in the customer base be unlocked in order to build loyalty? How can companies best use CRM software to implement concrete and effective customer management actions? What are the main stages of a path that leads to creating positive and engaging customer experiences? In this whitepaper, we will see how any effective response to these questions revolves around the creation of specific digital technologies that are able to support the development of a system of personalized communications.
In this whitepaper:
Your customers are not numbers, they’re people. Doxee ix, Doxee Pvideo® and Doxee Pweb® products can improve the customer's perception of your company and your products. Thanks to personalized and engaging videos by Doxee Pvideo® and Pweb®'s interactive micro-websites based on HTML5, we’ll help you explain and convey complex content in a clear and effective way.
Frees your creativity: with personalized videos, storytelling has no limits and can be adapted to any type of customer, thanks to personalized content. Integrated speech synthesis ensures personalized and detailed narration up to the single variable field.
Our interactive microsite service combines the flexibility and interactivity of a web page with the ability to engage personalized content, maximizing conversion rates and providing your customers with rich and personalized information based on their tastes and needs.