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From prosumer to Customer Communication Management: How to successfully realize your digital transformation

Download now the whitepaper!


Download the whitepaper and find out how to successfully realize your digital transformation with CCM


In this whitepaper, we will look at the changes brought about by the digital transformation in our market, in particular by shifting the focus to Customer Experience and Customer Communication Management.

You will learn about:

  • Beyond the sharing economy: digital transformation
  • The importance of the Customer Experience Ingredients for a true digital transformation (and a better Customer Experience)
  • Customer Communication Management: the basis of a memorable Customer Experience

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Doxee interactive experience

Your customers are not numbers, they’re people. Doxee ix, Doxee Pvideo® and Doxee Pweb® products can improve the customer's perception of your company and your products. Thanks to personalized and engaging videos by Doxee Pvideo® and Pweb®'s interactive micro-websites based on HTML5, we’ll help you explain and convey complex content in a clear and effective way.

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Doxee Pvideo®

Frees your creativity: with personalized videos, storytelling has no limits and can be adapted to any type of customer, thanks to personalized content. Integrated speech synthesis ensures personalized and detailed narration up to the single variable field.

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Doxee Pweb®

Our interactive microsite service combines the flexibility and interactivity of a web page with the ability to engage personalized content, maximizing conversion rates and providing your customers with rich and personalized information based on their tastes and needs.

From prosumer to Customer Communication Management