Unique and unprecedented disruption has accelerated the evolution of Customer Communications Management (CCM) and led enterprises to place a growing emphasis on improving customer experience at every communication touchpoint. The evolution of the enterprise objectives toward prioritizing customer experience is transforming CCM into a fundamental component of the Customer Experience Management strategy.
To maximize retention, businesses are working to build a seamless customer lifecycle chain that links interactive front-office experiences like personalized video with back-office processes like contracts management, electronic signatures, and e-invoicing.
In this webinar, our special guest Kaspar Roos, Founder and CEO of Aspire, Will Morgan, Senior Research Analyst at Aspire, and Enrico Celotto, CMO of Doxee, pulled from proprietary research and practical use cases to discuss how businesses can harness the evolution of CCM technology to:
Discover how technology is evolving and how the Doxee document experience product can support your company along the cycle of omni-channel communications while accelerating your company’s digital transformation process.
At Doxee, we revolutionize the customer experience with innovative technologies that help businesses communicate and interact with customers more effectively, creating strong relationships that lead to lasting business growth. Our cloud products dedicated to CCM, Digital Customer Experience and Paperless offer our customers and partners a complete and integrated set of applications that fully support the customer journey.
Doxee interactive experience helps you build an interactive communication with your customers thanks to Pweb® and Pvideo®.
Doxee paperless experience meets the dematerialization needs of tax and document processes in compliance with Italian and European standards.
Doxee document experience is the cloud multichannel document manager that improves your Customer Communication Management.
From e-invoicing to personalized videos
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