---
title: "Webinar - Customer Experience gets personal: the power of Personalization"
image: https://info.doxee.com/hubfs/webinar%20forrester%2030%20marzo%202021-04-1.jpg
---

![28a_landing_webinair-02](https://info.doxee.com/hubfs/28a_landing_webinair-02.jpg "28a_landing_webinair-02")

Webinar DOXEE

# Customer Experience gets personal: the power of Personalization

 

with GUEST SPEAKER Nick Barber FROM FORRESTER, ENRICO CELOTTO and francesco compiani FROM DOXEE!

 

- <https://www.linkedin.com/company/doxee>
- <https://twitter.com/DoxeeInc>
- <https://www.facebook.com/doxeeinc/>

## Watch the webinar on demand!

 

## The webinar with guest speaker from Forrester is now available on demand, so you can watch it for free, any time!

 

Brands need to start focusing also on understanding contents and use personalization to create an excellent customer experience. The edge of communication is **personalization**, a key element that allows brands to intercept, attract and involve users in the most effective way. Personalization promotes **relationships** of trust, creates **positive associations** with everyday reality, and produces **brand equity. **

 **Enrico Celotto**, CMO at Doxee, Francesco Compiani, Product Manager at Doxee, and guest speaker **Nick Barber,** Senior Analyst at Forrester Serving Application Development & Delivery Professionals explore the theme of **personalization as every forward-thinking company should know. ** 

 During the session, you will learn about:   

- How **personalization** enhances the effectiveness of your communication
- Customer’s perspectives based on **experiences  **
- How **digital transformation** is changing customer and employee experiences across the customer lifecycle  
- How **personalized video/video content** can deeply innovate your communication and support customer journeys  
- New practices that integrate interactive technologies to drive customer and employee experience through **personalization **

  

## Speakers

 

![Enrico Celotto](https://info.doxee.com/hubfs/Celotto.png)

**Enrico Celotto**

Chief Marketing Officer, Doxee

![Nick Barber](https://info.doxee.com/hubfs/Nick%20Barber.png)

**Nick Barber**

Senior Analyst at Forrester Serving Application Development & Delivery Professionals

![Francesco Compiani](https://info.doxee.com/hubfs/Francesco%20Compiani.png)

**Francesco Compiani**

Product Manager, Doxee

## Doxee interactive experience

Your customers are not just numbers, they are people. **Doxee ix, Doxee Pvideo® and Doxee Pweb®** products can improve the customers' perception of your company and products. Thanks to **personalized and engaging videos by Doxee Pvideo® and Pweb's interactive micro-websites based on HTML5**, we will help you explain and deliver complex content in a clear and effective way.

![IX logo bianco-01](https://info.doxee.com/hubfs/IX%20logo%20bianco-01.png)

![DOXEE-Illustrazioni_IX-03-3](https://info.doxee.com/hubfs/DOXEE-Illustrazioni_IX-03-3.png)

**Doxee Pvideo®**

Free your creativity: with personalized videos, storytelling has no limits and can be adapted to any type of customer, thanks to personalized content. Integrated speech synthesis ensures personalized and detailed narration up to the single variable field.

![DOXEE-Illustrazioni_IX-02 (1)](https://info.doxee.com/hubfs/DOXEE-Illustrazioni_IX-02%20(1).png)

**Doxee Pweb®**

Our interactive microsite service combines the flexibility and interactivity of a web page with the ability to engage personalized content, maximizing conversion rates and providing your customers with rich and personalized information based on their tastes and needs.

## Webinar

Customer Experience gets personal: the power of Personalization

Watch

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