Digital Transformation means using technology to radically increase a company's performance and ability to act globally. Where do Digital Transformation investments go? What does it mean for CCM?
In this infographic you find out the basic elements of Customer Communications Management to increase the creation, delivery, storage, and management of outbound communications, the introduction of new products, renewal and payment notifications, invoices, documentation, and customer complaints.
Your customers are not numbers, they ’re people. Doxee iX, Doxee Pvideo®, and Doxee Pweb® products can improve the customer's perception of your company and your products. Thanks to personalized and engaging videos by Doxee Pvideo® and Pweb's interactive micro-websites based on HTML5, we’ll help you explain and convey complex content in a clear and effective way.
Doxee Pvideo®
Frees your creativity: with personalized videos, storytelling has no limits and can be adapted to any type of customer, thanks to personalized content. Integrated speech synthesis ensures personalized and detailed narration up to the single variable field.
Doxee Pweb®
Our interactive microsite service combines the flexibility and interactivity of a web page with the ability to engage personalized content, maximizing conversion rates and providing your customers with rich and personalized information based on their tastes and needs.
Digital transformation and CCM: the evolution of Entreprise Communication
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