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Digital Transformation and CCM: The evolution of Enterprise Communication

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Digital transformation and CCM: learn more about the evolution of Entreprise Communication


Digital Transformation means using technology to radically increase a company's performance and ability to act globally. Where do Digital Transformation investments go? What does it mean for CCM?

In this infographic you find out the basic elements of Customer Communications Management to increase the creation, delivery, storage, and management of outbound communications, the introduction of new products, renewal and payment notifications, invoices, documentation, and customer complaints.


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Digital transformation and CCM: the evolution of Entreprise Communication