Dematerialization is a growing trend that promises savings, but also the simplification of processes and increased efficiency. However, this is not enough: dematerialization must be included in a wider context in order to fully exploit its potential, as an Italian municipality has recently done.
Dematerialization offers considerable benefits both for the Public Administration and for citizens. But it’s not enough. Dematerialization is only the first step in building a country that is truly capable of managing and exploiting digitalization in the best possible way. It is necessary to provide additional solutions that encourage abandoning paper and also allow reorganization of the entire administrative machine.
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