Sorgenia SpA is today the first Italian Digital Energy Company with about 400,000 customers throughout the country. Digital transformation and technological innovation have allowed Sorgenia to create a new, shared, and sustainable model for energy and to take concrete actions to help preserve the environment and improve our society.
With an increasing number of customers, Sorgenia needed a product dedicated to Customer Communications Management for managing document processes.
Sorgenia also needed a solution to manage and monitor its electronic invoicing processes for both the active and passive cycles. Integrating these aspects with a reliable digital preservation service is the key to achieving optimal management of document production, from start to finish.
Doxee accompanied Sorgenia throughout the digitization process, acting as a partner in the transformation. Learn more about this partnership, download the case study!
At Doxee, we revolutionize the customer experience with innovative technologies that help businesses communicate and interact with customers more effectively, creating strong relationships that lead to lasting business growth. Our cloud products dedicated to CCM, Digital Customer Experience and Paperless offer our customers and partners a complete and integrated set of applications that fully support the customer journey.
Doxee interactive experience helps you build an interactive communication with your customers thanks to Pweb® and Pvideo®.
Doxee paperless experience meets the dematerialization needs of tax and document processes in compliance with Italian and European standards.
Doxee document experience is the cloud multichannel document manager that improves your Customer Communication Management.