Doxee for Engie: Customer Satisfaction and Infrastructure costs

 

Engie needed to manage and monitor the entire bill production process, all the
formal requests and communication documents for its clients, as well as all the
processes around contracts and communication.

 

Results achieved:

  • Digital transformation of customer experience with Interactive
    Comunications and Personalized Video
  •  Engagement of three printing providers and multiple delivery
    providers
  •  Service scalability and ability to adapt to business development
  • Improved processing of formal requests
Engie ENG iPad

Our customers

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